Privacy Policy

Who we are

Jacop BV (with registered address Ruiterstraat (BOR) 8
2880 Bornem, BE) is a world-wide leading presentation company, proudly offering products and services offered on createmybooks.com and shopmybooks.com. Please note that this Privacy Statement covers both createmybooks.com and shopmybooks.com. These websites and their services are linked and share all (personal) data you may provide us. This privacy statement is not a contract between you and us or any other party involved, and is not intended to create any legal rights. The purpose of this privacy statement is only to inform you about how we process personal data.

Information we collect

In order to use the services offered by createmybooks.com and shopmybooks.com, you need to register and provide us with information about yourself or your company, such as your name, email, address and payment information that we may need to correspond with you, process an order, or use in a survey.

When you decide to publish a book, you may also provide your biography, add your friends’ contact information and a private message to such friends. You are responsible for obtaining your friends’ agreement for providing us their personal data.

Please note that when you create a book on createmybooks.com, you may include personal data of yourself or other persons in the content you provide us and publish to the public or your friends. Be aware that it is your responsibility to make sure you have obtained any required consent of such persons.

We will store your personal data only as long as necessary for the fulfilment of the purposes for which it was collected. In addition to the performance of our agreement with you, this includes the realization of marketing purposes and the maintenance of the client relationship. We are also required to keep your personal data as long as required by applicable laws (e.g. due to tax requirements).

If you choose to receive our newsletter or direct marketing emails, we will also record such preference.

Our website also makes use of cookies. For more information on our use of cookies, please read the section “Our Use of Cookies and similar technologies”.

Your choices

When providing personal data, you will be made aware of the mandatory character of the provision of your personal data by the red text fields you have to complete.

Participation in surveys is always on voluntary basis.

We may also ask you if you would like to receive newsletters or direct marketing about our products and services. We shall not use your personal data in order to send direct marketing e-mails, unless you have given your consent to receive such e-mails. If you no longer wish to receive our newsletters, please use the opt-out functionality provided in the newsletter or direct marketing message, or contact us, as explained in the section Contact Us.

On your choices on the use of cookies on our website, please see the section “Our Use of Cookies and similar technologies”.

Our use of cookies and similar technologies

We want to ensure that our website and services are easy to use and reliable. To achieve this, we may use on our website a technology called “cookies”, which is a piece of information that our website places on your computer (more specifically your browser) when you access our website.

The cookies used on our website do not store your email address or other directly identifying personal data. They do however enable us to recognize your visit, remember your preferences and understand how you interact with our website through the technical information provided by the cookies. For example, we may automatically collect your domain name; IP address; means of entry to the Site; the type of browser and operating system used to access the Site; the date, time and duration of each visit; and the pages you visit.

We use the following cookies on our website:

• Strictly necessary cookies – These cookies are necessary to facilitate basic site functionality. Without these cookies, our website cannot provide the service you request. These cookies for example recognize your session so that you stay logged in and keep your shopping basket after going to another page on our website, or remember your cookie preferences.
• Functionality Cookies – These cookies facilitate additional site features for enhanced performance and functionality. These cookies for example remember your selected region or language.
• Performance Cookies – These cookies collect information about how you use our website, measuring how many and how people are using our website, so the website can be made easier to use and there’s enough capacity.  For these purposes, we use for example the Google Analytics cookies. You can read more on Google Analytics at https://developers.google.com/analytics/devguides/collection/gajs/cookie-usage.

We do not use targeting or tracking cookies on our website.

You can use our website’s functionality or reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how cookie settings are managed by your web browser. On most browsers you can also view technical information on each cookie we use, such as their retention period. For more general information on cookies, please visit www.aboutcookies.org. If you would like to have further information on the specific cookies our website uses, please contact us as explained in the section Contact Us below.

Why we use your personal data

We will use your Personal Data only for the following purposes:

• Providing information about the characteristics of our services and products;
• Sending newsletters or direct marketing messages about our products and services, if you have consented to receive such communication;
• Answering the questions you may ask us about our products and services through the contact form;
• Giving you access to your account and thus enabling you to use our services;
• Processing your orders;
• Processing financial transactions such as your payment for the products you purchased;
• Conducting surveys;
• Managing our website; and
• Offering you customer support.

Who receives your personal data

Because we are a global company and offer a global service, we may transfer your personal data to our partners around the world, to the extent necessary for the purposes described above.  You can find the list of our printing and shipping partners here. Please note that this implies that we may transfer your personal data to countries other than the country in which you reside. Although the data protection and other laws of these various countries may not be as comprehensive as those in your own country, we will take appropriate steps to ensure that your personal data is protected and handled as described in this privacy statement.

We may have to disclose your personal data in other situations, such as, but not limited to, to comply with legal or regulatory requirements or obligations in accordance with applicable law, a court order, administrative process or judicial process or subpoena.

In the event that we are wholly or partially merged or acquired by another company, we may also transfer your personal data to such company if the services that are offered to you are transferred.

If personal data is shared as mentioned above, we seek to limit the scope of data that is furnished to the amount necessary for the performance of the specific function. Unless otherwise precluded by legal process, we require recipients to protect your personal data and abide by applicable privacy laws and regulations.

Your right of access

You have the right to access your personal data in order to ensure that your personal data is still accurate and up to date.

On your account page, you can view and update your personal data at any time.

In addition, you have the right to ask us if we hold any personal data on you by making an access request. If we hold information about you, we will explain what we have, why we’re holding it and who it could be disclosed to. You may also request to have a copy of the information in an intelligible form.

To make such a request, please see the section Contact Us below.

If we hold personal data about you that is incorrect, you may request for us to correct any mistake in the same manner.

How we secure your personal data

We recognize the importance of information security, and are constantly reviewing and enhancing our technical, physical, and logical security rules and procedures. We have established technical means, procedures and policies to preserve the integrity, confidentiality and privacy of your personal data, during its collection, use, transfer and storage while under our control.

How to contact us

If you wish to contact us to receive more information on how we process your personal data, please send your request to “Data Protection Compliance Officer, Jacop, Ruiterstraat (BOR) 8 2880 Bornem, BE”.

For direct marketing related questions, you may also send an email to info@createmybooks.com.

Changes to the privacy statement

We reserve the right to modify or amend this Privacy Statement at any time and for any reason. For this reason, we urge you to review this statement from time to time while you’re visiting our website. We will however bring explicitly to your attention any operational change that could impact on the choices you have made on our website regarding the processing of your personal data. The Privacy statement was last updated on 21 February 2014.